Virtual Nursing

Caring For You Through Video Technology

• Virtual nursing is Good Samaritan’s new program using video technology to add another level of nursing care to our team approach.
• Virtual Care is technology that enables care delivery by incorporating virtual Registered Nurses and Virtual Safety Companions into the care team to keep you safe and provide quality care.
• Virtual Care increases the frequency of direct care interactions leading to improved quality of care, patient safety, and overall satisfaction.

How It Works

• The heart of the virtual care model is delivered right to your room.
• The technology works with the TV in your room.
• Every patient room has a communication camera, speaker and microphone that allows us to bring virtual nursing care to you and your loved ones.

You Are Always in Control

• The virtual nurse will ask for permission before entering the room for a face-to-face interaction. You will always know when the camera is on or off. The camera is off when the rainbow circle of lights is no longer illuminated.

Protecting Your Privacy

• Every member of our care team is dedicated to maintaining your privacy, safety, and security.
• You will always know when the virtual care camera is in use as the circular Rainbow Light will illuminate anytime it is on.
• The video camera and microphone will only be used to communicate with you. The camera will not be used to record at any time.
• We will ask for your permission before entering the room for a face-to-face interaction

The Clinical Team Members

• Bedside Registered Nurse – Coordinates the plan of care working with all members of the care team while delivering direct care at the bedside.
• Virtual Registered Nurse – Collaborates with your care team to help plan and coordinate services, supports discharge planning, and provides patients with information and education.